Retail The retail industry has never been more competitive. Every edge counts, from the items on the shelf to the customer experience in the store, on the phone or at your website.
Integration Partners can help you reduce costs and deliver better service through an integrated voice and data network that creates a seamless customer experience. Built on an open platform and leveraging IP telephony and wireless communications, our network solutions make every customer contact more satisfying and productive. We can integrate Unified Communications with your customer care processes, so your customers always reach the right people for the right help, while you reduce your costs and make your employees more productive, from the call center to the store. We can also help you optimize your data center and applications for greener operations and cost-savings. Our retail solutions include:- Automated voice response, seamlessly integrated with live help to improve the customer experience
- Location-aware mobile phones to locate the right people, track employees, and deliver better service
- Remote communications that bridge the gap between stores and suppliers for leaner operations and better decision-making
- High-security solutions that protect personal data for compliant credit card processing
- Firewalls, intrusion detection and virus scanning that protect your entire network
- Professional services that maximize your network investment, so you can devote your time and energy to competing in the global marketplace
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